Module "Preferred Customers"
Make your best customers visible and give them the attention they deserve. With the Preferred Customers module you highlight special users, make customer care easier and create more flexibility in appointment booking.
Your Benefits at a Glance
- More freedom: preferred customers can book even when regular restrictions apply, such as the maximum number of appointments or minimum intervals.
- Instantly recognizable: preferred customers are clearly marked in the user and appointment details.
- Better relationships: you show your most valuable customers that they have priority.
How It Works
Manual Designation
Add customers to the list of preferred users yourself with just a few clicks, or remove the marking again.
Automatic Designation
Let the system do the work for you. Various rules help you highlight the right customers automatically:
- New customers: automatically mark newly registered users as preferred for a specific period of time.
- Active customers: define how many appointments within a set period of time make a customer preferred.
- Recently booked customers: specify how recent a customer's last appointments must be for them to count as preferred.
Convenient Management
- All preferred customers can be conveniently displayed as a list.
- You stay flexible: rules can be adjusted and manual settings overridden at any time.
- Every change, whether automatic or manual, is clearly traceable.
Closer to Your Most Important Customers
With the Preferred Customers module you give special customers that little extra. You increase satisfaction, strengthen customer loyalty and make organization easier at the same time.
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